These Terms and Conditions govern the use of this website and the sale of products and services by Live To Ride Unipessoal LDA.
By accessing this website and placing an order, the customer declares that they accept and agree to be bound by these Terms and Conditions.
1. Company Information
Company name: Live To Ride Unipessoal LDA
Legal form: Limited Liability Company (LLC)
Country of registration: Portugal
VAT / NIF: 517026473
Address: Rua do Crasto N840, Valadares, 4405-550 Vila Nova de Gaia, Portugal
Email: ltr.servicetech@gmail.com
Phone: +351 912 287 486
2. Scope
These Terms and Conditions apply to all sales of products and services offered on this website, both to consumers (B2C) and business customers (B2B).
Specific conditions may apply to business customers.
3. Products and Services
The website offers:
- Physical products that can be requested through the website, subject to confirmation through a quotation.
- Services provided based on quotation (including maintenance and electronic component repair services).
Product descriptions and images are provided for informational purposes only and do not constitute a contractual commitment.
4. Services Provided Based on Quotation
Some services are not sold directly online and require a prior quotation request.
Customers must contact Live To Ride Unipessoal LDA to obtain a quotation.
The contract is considered concluded only after written acceptance of the quotation by the customer.
5. Prices and VAT
Prices displayed on the website are indicated in euros (€).
Prices may be displayed excluding VAT. The applicable VAT amount will be calculated and displayed in the shopping cart before submitting the order.
Shipping costs are not included in the initial product price and will be communicated to the customer through a separate quotation.
For business customers (B2B) with a valid VAT number, prices may be displayed without VAT in accordance with applicable tax legislation.
6. Orders
Submitting an order through the website constitutes a purchase request and does not yet represent a binding contract.
After receiving the order, Live To Ride Unipessoal LDA will send the customer a quotation including the applicable shipping costs.
The sales contract is considered concluded only after the quotation is accepted and payment has been confirmed.
Live To Ride Unipessoal LDA reserves the right to refuse or not confirm orders in case of pricing errors, stock unavailability or suspected fraud.
7. Payment Methods
Payments may be made using the payment methods available on the website, including secure online payment solutions.
All payments are processed through secure platforms.
8. Delivery and Shipping
Products are delivered to the address provided by the customer.
Delivery times are indicative and may vary depending on destination and carrier.
For deliveries outside the European Union, customs duties and import taxes may apply and remain the responsibility of the customer.
Delivery times start only after confirmation of payment of the quotation sent to the customer.
9. Right of Withdrawal (B2C – European Union)
In accordance with European consumer protection law, consumers have the right to withdraw from the contract within 14 days from the date of receiving the product, without providing any reason.
Detailed conditions and procedures are described in the Refund and Return Policy.
10. Services – Cancellation and Execution
For services, the right of withdrawal may cease to apply once the service has started with the prior consent of the customer.
This applies particularly to services provided based on an accepted quotation.
11. Returns and Refunds
Conditions regarding returns and refunds are detailed in the Refund and Return Policy, which forms an integral part of these Terms and Conditions.
12. Liability
Live To Ride Unipessoal LDA shall not be held liable for indirect damages resulting from the use of the website or products sold.
The company shall not be responsible for improper use of products or failure to follow provided instructions.
13. Intellectual Property
All website content (texts, images, logos, trademarks) is the exclusive property of Live To Ride Unipessoal LDA and may not be reproduced without prior written authorization.
14. Personal Data
Personal data is processed in accordance with the Privacy Policy and applicable data protection legislation (GDPR).
15. Applicable Law and Jurisdiction
These Terms and Conditions are governed by Portuguese law.
Any dispute shall fall under the exclusive jurisdiction of Portuguese courts.
16. Changes
Live To Ride Unipessoal LDA reserves the right to modify these Terms and Conditions at any time.
The applicable version is the one published on the website at the date of payment confirmation.
17. Last Update
Last update: 26/02/2026